St Christophers
Malcolm Payne

Social care and social work are important in end-of-life care.

Malcolm Payne's blog focuses on developments in social care and social work that affect palliative and end-of-life care. It is part of the information work of St Christopher's Hospice, London.

Misys Charitable Foundation

Are you older people friendly?

January 28th, 2010 by Malcolm Payne


Now off to a centre for older people in Wroclaw. Actually this is a virtual centre, because there are only two people who organise services in local centres and run a telephone helpline. Most interesting: they have imaginative partnerships with local companies, and give out certificates to businesses if they are assessed as older people friendly. This is a great development on disabled friendly assessments; I have not seen the older people assessments elsewhere. I forgot to ask, but wouldn’t it be good if they had a team of older people to do the assessments?

Discussion about older people’s attitudes to local services. Some people prefer local community involvement, while others prefer the anonymity of a central information service. This emphasises how important choice in the style of provision is – not everyone wants to be community-involved.

Also, about the communist past and the engagement-focused present. A bit of a feeling that older people who spent most of their lives expecting that the state will provide, actually want services, and do not want to be engaged in participation and self-management activities. Makes you think about the personalisation and self-directed care agenda in the UK.

My view: people should be entitled to say: ‘Just give me what I’m entitled to, never mind all the participation rhetoric. I just want the services, not the self-direction’.

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